Privacy policy

PRIVACY POLICY

At Bellbury London, we value your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

  • When You Register or Purchase:
    We collect personal details (e.g. name, email address, shipping address, payment details) required to process your orders and manage your account.
  • Communications:
    Any messages or emails you send to us may be stored so we can address your queries and improve our services.
  • Cookies and Website Usage:
    Our website uses cookies to enhance your browsing experience, analyse site usage, and help tailor our services. You may adjust your browser settings to manage or disable cookies, though some site features may not function properly without them.
  • Research and Analytics:
    We may use aggregated data to understand user behaviour and improve our website, but this data does not personally identify you.

2. How We Use Your Information

  • To Provide Our Services:
    We use your information to process orders, communicate with you about your order or inquiries, and manage your account.
  • Marketing (With Your Consent):
    With your explicit consent, we may send you newsletters or promotional materials. You can unsubscribe at any time via the link provided in our emails.
  • Improving Our Services:
    Your data helps us enhance our website, customer service, and product offerings.

3. Data Sharing and Third Parties

  • Third-Party Service Providers:
    We may share your data with trusted third parties (such as payment processors, courier services, and website analytics providers) solely for the purpose of fulfilling your orders and improving our services. These providers are contractually obligated to protect your data.
  • Legal Requirements:
    We may disclose your personal information if required to do so by law or in response to valid legal requests.
  • No Unauthorised Sharing:
    We do not sell, trade, or otherwise transfer your personal data to unaffiliated third parties for marketing or other purposes.

4. Your Rights

Under the UK GDPR, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request that we delete your personal data (subject to legal or contractual obligations).
  • Restriction: Request restrictions on how we process your data.
  • Data Portability: Request a copy of your data in a commonly used format.
  • Objection: Object to our processing of your data in certain circumstances.

To exercise these rights, please contact us at contact@bellburylondon.com.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data is stored on secure servers, either operated by us or by reputable third parties.

6. Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. Your continued use of our website signifies your acceptance of any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Bellbury London
Email: contact@bellburylondon.com